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Terms and Conditions

Terms and Conditions applicable to B2B sales prospecting services.

1. Purpose and Scope

These Terms and Conditions (the "Terms") govern the contractual relationship between Digital Yields Growth Inc. (hereinafter "DYG" or "the Provider") and any legal entity (hereinafter "the Client") wishing to subscribe to the B2B sales prospecting services offered by DYG.

Any order for services implies unconditional acceptance of these Terms, to the exclusion of any other document, unless expressly agreed otherwise in writing between the parties.

2. Services Offered

DYG offers three independent and combinable B2B sales prospecting modules:

  • Pharos — Online identification of companies with an active project (anonymous visitor identification, EU intent data, public signals)
  • Automation — Automation of prospecting tasks and opportunity follow-up with AI (email sequences, personalized videos, composite scoring)
  • Smart ABX — Event activation: sending qualified prospects to meet the Client at professional trade shows (geofencing, pre/post-event sequences)

The details of services, deliverables and execution methods are defined in the commercial proposal and/or service contract signed by both parties.

3. Order and Acceptance

Any order is formalized by signing a quote or commercial proposal. The order becomes firm and final upon receipt of the purchase order signed by the Client or written agreement (email accepted).

DYG reserves the right to refuse an order for a legitimate reason (misalignment with company values, risk of legal non-compliance, insufficient capacity).

4. Pricing and Payment Terms

Service prices are expressed in Canadian dollars (CAD) or euros (EUR) depending on the Client's jurisdiction, and communicated in the quote.

Billing terms:

  • One-time project: [TO COMPLETE: % deposit + % balance, payment schedule]
  • Monthly/annual subscription: [TO COMPLETE: payment in advance, automatic renewal or not]

Payment deadline: [TO COMPLETE: 30 days net, or other]. In case of late payment, late payment penalties of [TO COMPLETE: legal rate or 3x ECB rate] and a flat recovery fee of [TO COMPLETE: amount] will apply automatically, without prior notice.

Prices are exclusive of taxes (excl. VAT). VAT or GST/QST will be added according to applicable regulations.

5. Service Execution

DYG undertakes to provide services in accordance with the specifications defined in the commercial proposal, within the agreed deadlines.

Client obligations:

  • Provide necessary information and access (CRM, website, product/service documentation) within agreed deadlines
  • Actively collaborate during scoping and validation workshops
  • Respect the deliverable validation process (response time: [TO COMPLETE: 5 business days])

Any delay or failure by the Client to provide necessary elements may result in a postponement of delivery deadlines, without liability on DYG's part.

6. Results and Warranties

DYG undertakes to implement the technical and human resources necessary to achieve the defined objectives. However, sales prospecting services being obligations of means, DYG does not guarantee quantitative commercial results (number of qualified leads, conversion rate, revenue generated).

Past performance presented in case studies or on the website does not constitute a guarantee of future results.

7. Liability and Limitations

DYG's liability is limited to direct, foreseeable and proven damages, up to the contract amount. DYG cannot be held liable for indirect damages (loss of revenue, loss of opportunity, loss of customers, damage to image).

DYG cannot be held liable for failure to perform attributable to a third party (certified subcontractor failure, force majeure, act of the Client).

8. Intellectual Property

DYG retains full intellectual property rights to methodologies, tools, templates, workflows and generic deliverables created as part of the service.

The Client benefits from a non-exclusive, non-assignable and non-transferable license to use customized deliverables (email sequences, personalized videos, dashboards) for internal commercial use only.

The Client remains the owner of their data and content (contact list, product/service information).

9. Confidentiality

Both parties undertake to preserve the confidentiality of all information exchanged as part of the service (commercial data, processes, strategies).

DYG may mention the Client's name in its reference list (logo, testimonial) only after written agreement from the Client. The Client may refuse or revoke this agreement at any time.

10. Termination

Monthly/annual subscription: [TO COMPLETE: notice period of X days/months, termination on anniversary date, possibility of early termination with or without penalty]

In case of serious breach by one of the parties of its contractual obligations, the other party may terminate the contract automatically 30 days after sending a notice to remedy that remains unanswered.

11. Personal Data Protection

DYG undertakes to comply with applicable regulations regarding personal data protection (GDPR, Bill 25, PIPEDA). For more information, see our Privacy Policy.

12. Applicable Law and Jurisdiction

These Terms are governed by the law applicable in Québec (Canada) for North American clients, and by French law for European clients.

In case of dispute, the parties undertake to seek an amicable solution. Failing this, the dispute will be brought before the competent courts of DYG's registered office (Montréal, Québec) or the place of performance of the contract, depending on the applicable jurisdiction.

13. Terms Modifications

DYG reserves the right to modify these Terms at any time. The applicable Terms are those in force on the order date.

14. Contact

For any questions regarding the Terms or services, contact us at hello@digitalyieldsgrowth.com.

Last updated: June 12, 2026